IT Technician Level 2
Responsibilities: Good technical understanding Network level: WAN and LAN connectivity, routers, firewalls, and security, Inhouse business application support, cloud and network infrastructure. Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint Virtualization technologies: VMware, Citrix, and Microsoft Hyper-Visor Remote access solution support: VPN, Terminal Services, and Citrix Remote monitoring and management of system alerts and notifications […]
IT Technician Level 1.5
Responsibilities: Install and configure software and hardware Manage network equipment and technology tools Cable patching, network switch configuration and troubleshooting Firewall configuration, vpn creation and log analysis Monitor performance and maintain systems according to requirements Ensure security through access controls Backups applications configuration Firewall management Upgrade systems with new releases and models Access point configuration […]